Shipping Policy
Worldwide Shipping
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Free Shipping: Enjoy free worldwide shipping on orders over Rs1500.
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Shipping Fees: Determined by the weight of items and delivery destination.
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Carrier Issues: Mayarake is not responsible for issues like lost, stolen, or delayed packages. Please contact the respective carrier for such concerns.
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Address Accuracy: Ensure accurate postal/ZIP codes, addresses, and area names for timely delivery.
Order Processing & Delivery
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Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays begin processing the next business day.
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Standard Shipping: Free for all prepaid orders within India, with delivery typically between 5-7 business days.
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Express Shipping: Available at an additional cost, with delivery typically within 2-3 business days.
Order Tracking
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Once your order is shipped, you will receive a tracking ID via email or SMS to monitor your shipment's progress.
Cash on Delivery (COD)
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Availability: COD is available for orders up to ₹8,000.
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COD Fee: A nominal fee of ₹100 is applied to all COD orders.
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Receiving Packages: Ensure someone is available to receive the package at the provided address. Repeated refusal of COD deliveries may result in restrictions on future COD orders.
International Orders
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VAT & Duties: Customers are responsible for any VAT, import duties, or local taxes as determined by local regulations of the destination country. These charges are payable to the courier partner at the time of delivery and are not included in the order price.